All Star Casino Responsible Gaming
At All Star Casino, we want gambling to remain a positive experience. Casino games should be approached as a form of entertainment and leisure, not as a way to make money or solve financial problems.
This Responsible Gaming page explains practical steps you can take to stay in control, the tools available on our website, and where to seek independent help in Australia if gambling starts to feel difficult to manage.
Our Commitment to Responsible Gambling
All Star Casino aims to provide a safe, fair, and enjoyable environment for adult players. Responsible gambling is a shared responsibility: we provide information and account tools, and players make informed choices about their time and spend.
We encourage a balanced approach to play, including taking breaks, setting boundaries before depositing, and avoiding gambling when stressed, tired, or under pressure. If gambling stops being enjoyable, it is important to pause and consider using the support options described below.
Recognising Problem Gambling
Problem gambling can develop gradually and may not be obvious at first. Recognising early signs can help you take action sooner and reduce harm.
Common indicators may include:
- Spending more time or money than intended, or chasing losses to “get back” to even.
- Borrowing money, selling belongings, or missing bill payments due to gambling.
- Hiding gambling activity from family, friends, or colleagues.
- Feeling anxious, irritated, or low when trying to cut back or stop.
- Neglecting work, study, relationships, or daily responsibilities.
- Gambling to escape stress, loneliness, or difficult emotions.
If any of these apply to you, consider using limits and taking a break. Seeking professional support can also be an important and effective step.
Self-Assessment and Limits
A simple self-check can help you understand whether your gambling remains within comfortable boundaries. Consider how often you play, whether you stay within a budget, and whether gambling affects your mood, sleep, or finances.
All Star Casino encourages players to set limits early and review them regularly. Useful options to consider include:
- Deposit limits: set a maximum amount you can deposit over a defined period to help you stay within a planned budget.
- Loss limits: cap the amount you are prepared to lose during a session or over a chosen time period.
- Reality checks: receive reminders during play to help you stay aware of time spent and make informed decisions.
- Cooling-off periods: take a short, defined break from gambling to reset and return with a clearer mindset.
- Self-exclusion: block access to your account for a longer period if you need a more significant pause.
Limits work best when they are realistic and set before play begins. If you feel tempted to raise a limit to continue playing, that can be a signal to take a break instead.
Responsible Gaming Tools
To help you manage your play, All Star Casino offers responsible gaming features designed to support informed choices. Availability may vary by product or device, and some options may require you to confirm your selection within your account.
- Account limits that allow you to restrict deposits or other spending-related activity.
- Session and time-management features such as reminders, time-outs, or prompts to take breaks.
- Cooling-off options that temporarily restrict access so you can step away from gambling.
- Self-exclusion requests for longer periods, intended for players who need stronger controls.
- Account history and transaction views so you can track deposits, withdrawals, and gameplay activity.
- Access to responsible gaming information on-site to support safer decision-making.
If you are unsure how to use a tool, choose the most protective option available to you and seek guidance from our support team.
Support and Assistance
If gambling becomes hard to control, professional help can make a real difference. Reaching out early is a sign of strength, and support is available whether you are a player or someone affected by another person’s gambling.
You can contact All Star Casino support for assistance with account tools and responsible gaming requests at [email protected].
For independent, external support services in Australia (not partners of, and not operated by, All Star Casino), you may find the following resources helpful:
You can also call the National Gambling Helpline on 1800 858 858, a free and confidential support service for people affected by gambling.
Underage Gambling
Only individuals aged 18+ or older may use the All Star Casino website, create an account, or participate in real-money gambling.
We take underage gambling seriously. Where appropriate, we may request age or identity verification and may restrict or close accounts that cannot meet age requirements. Parents and guardians should also take steps to ensure minors cannot access gambling services on shared devices.
Parental Controls
If you share your computer, phone, or tablet with others, especially minors, we recommend using protective measures to reduce the risk of underage access.
Practical safeguards can include:
- Using device-level parental controls to restrict access to gambling content and app installations.
- Setting up separate user profiles and passwords, and keeping login details private.
- Enabling content filters within browsers and search engines where available.
- Monitoring app permissions and screen time on mobile devices.
- Logging out after each session and avoiding saved passwords on shared devices.
These steps are particularly important in households where devices are shared between adults and minors.
Tips for Staying in Control
Responsible play is easier when you plan ahead. The following practical habits can help you keep gambling enjoyable and within safe personal boundaries:
- Set a budget for entertainment and treat gambling spend like any other leisure expense.
- Decide your time limit in advance and stop when the session ends, regardless of results.
- Avoid chasing losses; accept outcomes as part of the entertainment value of casino games.
- Do not gamble when upset, stressed, tired, or under the influence of alcohol or other substances.
- Take regular breaks to maintain perspective and reduce impulsive decision-making.
- Use limits and cooling-off options early, especially if you notice play becoming more frequent.
- Keep track of deposits and withdrawals so you remain aware of your overall spending.
- Balance gambling with other activities, including social time, exercise, and hobbies.
- If you are trying to win back money needed for bills or essentials, stop and seek support.
If these steps feel difficult to follow consistently, consider self-exclusion and contact an independent support service for guidance.
Changes to This Policy
All Star Casino may update this Responsible Gaming page from time to time to reflect improvements to player tools, operational changes, or updated guidance. The latest version will be available on our website, and we encourage you to review it periodically.
Continued use of the website after an update indicates that you have had an opportunity to review the revised information. If you have questions about responsible gaming features, consider using the most protective tool available while you seek clarification.
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